Shipping and Delivery
This Shipping & Delivery Policy is part of our Terms and Conditions ("Terms" ).
Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.
What are my shipping & Delivery options?
We offer Standard 3 to 5 Days Shipping for 4.95 on every order!
For some orders the Shipping may take 12 to 20 Days, if this is the case, we will give you a notice and grant you free shipping!
For all orders above 49 € the standard shipping is free of charge!
We ship all orders to Germany, for International delivery we offer Standard shipping 14 to 30 Days.
Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over wich wew have no control. If such cases apply, you are respoinsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.
You can easily issue a return!
1. Use this Form and fill out the blanks.
2. We will contact you on your given Email with further information.
All returns must be postmarked within fourteen (14) Days of the delivery date. All returned items must be in a new and unused condition, with all original tags and labels attached.
After receiving your return and inspecting the condition of your item, we will process your refund. Please allow at least seven to fourteen days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
For defective or damaged producs, please contact us at the conctact page, to arrage a refund, exchange or an other solution which will satisfy you!